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How to set up an efficient e-Government strategy?

It cannot be any approach online without the presence of an underlying administrative process (simple or complex). We will never repeat it enough: the user, whatever it is (customer, citizen, Member, shareholder…), should be placed at the centre of any project...

United Nations e-government survey 2014

The Organization of the United Nations unveiled on June 25 the results of its latest survey on e-Government: What is it? The "United Nations e-government survey" are surveys produced every two years (since 2003) by the Department of economic and Social...